Shipping policy

 

Shipping Policy

Introduction

Welcome to the official CHKLZ merchandise store (www.chklz.com). We are dedicated to providing you with a seamless shopping experience, including prompt and reliable shipping. This Shipping Policy outlines the shipping methods, costs, and delivery times for orders placed on our website.

Shipping Methods and Costs

Domestic Shipping (Within [Your Country])

We offer the following domestic shipping options:

  • Standard Shipping: 6 - 20 days – $TBD, based on location and weight

International Shipping

We offer international shipping to most countries. The following options are available:

  • Standard International Shipping: 6 - 20 days – $TBD, based on location and weight

Please note that international shipping costs and delivery times may vary based on the destination country and the shipping method selected.

Order Processing Time

All orders are processed within 5 business days. Orders are not shipped or delivered on weekends or holidays. We appreciate your patience.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Confirmation and Order Tracking

You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

CHKLZ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

CHKLZ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Information

If you provide an incorrect shipping address at checkout, please contact us immediately at [Insert Contact Information]. If the order has not been shipped, we will correct the address. If the order has already been shipped, we are not responsible for any lost or misdirected packages.

Return to Sender

If an order is returned to us due to an incorrect address, unclaimed package, or refusal of delivery, we will contact you for a corrected address and reshipment. Additional shipping charges may apply.

Contact Us

If you have any questions about this Shipping Policy, please contact us at:

CHKLZ Email: chklzmusic@gmail.com